What if you could have a system that allows for customization? A system that's easy to use? A system that helps you turn up the efficiency and deliver better member service? Credit unions running on Symitar's Episys® core processing platform average a lower efficiency ratio than other major data processing systems.
See How Shell FCU Improved Their Efficiency Ratio from 77% to 67%
Perhaps even more important than what your system can do today is what it can do for you tomorrow. The system you choose should be built to adapt to your credit union's constantly-changing needs. To grow as you grow. To scale alongside you. No matter how big you get, Symitar® will be there with the tools and resources to support your needs. The Symitar platform is a platform you can't outgrow.
See How the Right Core Decision Can Impact Your FutureRead the White Paper
Prioritizing data can make a world of difference when it comes to whether or not your credit union is successful. With the right data, you can make informed decisions that increase member retention. Decisions that improve employee satisfaction. Decisions that drive revenue. With Symitar, you can make the most out of your data by using it to understand the behavior of your most profitable members and layer on customized solutions to meet their needs.
Learn How You Can Use Data to Make Better Decisions
An open approach to banking requires a change in the way vendors, financial institutions, and businesses interact and transact with each other, and what they expect from each other. Symitar® offers you an expandable platform so you can develop the business models, sales strategies, and ecosystem that optimize your openness and maximize your opportunities to gain new members and deepen existing member relationships.
We believe that you should be able to work with the vendors you want to work with and choose the products and service that best fit your needs and the needs of your members. Our platform offers creative integrations with tools like Instagram and Amazon Alexa, customization tools, and access to hundreds of third-party vendors and fintech integrations.
We have not – and will not – ever hinder integration opportunities that are in your best interest. You can trust this because it's always been true.
Are You Ready to Catch Up with the Modern MemberSM?"View the Infographic
To meet the demands of Modern MembershipSM, your credit union needs to offer the best possible digital experience. That means seamless transitions across all your delivery channels – online, mobile, in-branch, call center – with the personal touch your credit union is known for. It means personalized and relevant products and services. It means making sure your members get the support they need when they need it.
Read About How to Offer Digital Services with a Personal Touch
Symitar shares the same people-helping-people philosophy as the institutions we serve, so we want to make sure that Episys credit unions get plenty of support and camaraderie through opportunities to talk to your peers. That could mean a regular meeting hosted for users by users or a Symitar-hosted event like our annual educational conference. We want to be the vendor company that you deserve – a company that really listens and adapts based on your needs, input, and suggestions. That's why we have a retention rate of 99%. Colin Anderson from ORNL says, "Ted Bilke [VP of Jack Henry & Associates, Inc.® and President of Symitar] has always been very open to feedback. He listens and follows up on anything you talk to him about. He's very attentive to our needs."
Read About the Vibrant, Active, Sharing Community of Symitar CustomersView the Article